Everything
IT,
from
A
to
Z
Over 160 services across seven areas: managed IT and infrastructure, cybersecurity, cloud, 3CX telephony, software development, IT strategy and web presence. One provider, one number to call.
When you call, you get a technician who can act, not a queue and not a script. Over the last 90 days our average speed of answer was 20 seconds and the average call was handled in about ten minutes. Emergencies get a response within the hour, and every plan carries a 100% satisfaction guarantee.
30+
years supporting Carolinas businesses
3,400+
users under management
475
servers monitored around the clock
Managed IT services and infrastructure
The whole environment looked after on one predictable monthly plan: monitoring, patching, help desk and the servers, network and backups underneath it. If you already have someone in-house, we co-manage instead and take the parts they do not want.
- Managed and co-managed IT services
- IT help desk
- Remote monitoring and management
- Managed network and WAN
- On-site and off-site backup
- Business continuity and disaster recovery
Cybersecurity that you can evidence
Monitoring and endpoint protection are the floor. The part that saves you is knowing which controls are actually on, that your staff can spot a phishing email, and that somebody answers the phone at 2am when it goes wrong.
- SOC monitoring
- Endpoint protection, EDR and XDR
- Security risk assessments
- Awareness training
- Ransomware defence and incident response
- Compliance and dark web monitoring
Cloud services
Microsoft 365 and Google Workspace managed properly, migrations to Azure and AWS, private cloud and virtual desktops, plus the cloud backup most businesses assume they already have and do not.
3CX telephony and VoIP
We are a 3CX Platinum Partner, so the phones stay in-house rather than being handed to a third party: deployment, hosting, support, SIP trunking, number porting, chat and video, and call reporting you will actually read.
Software built around how you work
Sometimes the answer is not another subscription. We build custom software, connect the systems you already pay for, modernise the old application everything depends on, and turn your data into reporting that answers a real question.
- Custom software development
- API, CRM and ERP integrations
- Legacy modernisation and MS SQL database services
- Data management, reporting and shopping carts
IT strategy, and the web presence around it
An honest audit of what you have, a budget you can forecast against, and a roadmap that survives contact with the next twelve months. We review it with you regularly rather than filing it.
The same team handles your website, hosting, SEO and DNS, so nothing falls between two suppliers.
- IT audits, risk assessments and roadmaps
- IT budgeting, forecasting and business reviews
- IT outsourcing and consulting
- Web design, hosting, SEO and DNS management
