Focus
on
your
business
and
leave
IT
to
us
We have been doing this in Charlotte since 1996. Fast, reliable, knowledgeable, responsive: four words that are easy to print and harder to live up to, which is why we answer the phone with a real technician rather than a menu.
Two colleagues talking through an IT plan at a deskA support technician wearing a headset, smilingThe team reviewing dashboards together in the office
1996

How we started

Founded in Charlotte as Data Consulting Group, LLC, trading as webcluster.com. The work back then was break/fix: something stopped, we came out and fixed it, and the invoice followed.
How we started
2000s

From break/fix to managed

Waiting for things to break turned out to be the expensive way to run IT. We moved clients onto monthly agreements with proactive monitoring, so the problems got caught before anyone noticed them.
From break/fix to managed
Today

One provider, A to Z

Cloud, cybersecurity, 3CX telephony and software development sit alongside the support desk. Over 160 services, hundreds of companies and thousands of users, still run out of Charlotte.
One provider, A to Z
181
businesses supported
167
services under one roof
76
IT professionals and team members

The people who trust us with it

Construction, manufacturing, furniture, compressors, pool management, textiles and accounting. Very different businesses with the same requirement: that IT stops being something they have to think about.
Hans Warren
President, Warco Construction
Hans Warren
Donna Conigliaro
Manager, Reliable Furniture Services
Donna Conigliaro
John Ekblad
General Manager, Acme Dock Specialists
John Ekblad
William Vowteras
President and CEO, Airmatic Compressor Systems
William Vowteras
Tim Anderson
Global IT Manager, ARCA Tech Systems
Tim Anderson
Jeff Gaeckle
President, Carolina Pool Management
Jeff Gaeckle

No geek speak. Real people on the phone.

Our technicians typically have five to ten years behind them, and you are connected to one directly rather than being logged and called back. We invest heavily in keeping that knowledge current, because the technology does not sit still and neither can we.
AtoZinIT technicians working together at their desks